Contact Writavo

Support

Email support@writavo.com for anything to do with your account, your Sites, billing, or the product not doing what the documentation says it does.

Writavo is pre-launch and support is handled by the people who build it, so a reply comes from someone who can actually fix the thing you are writing about. We aim to answer within one working day. Include your Site name and, if the problem is an API call, the error code from the response body: every code is listed with what to do about it in the error reference.

Security

Email security@writavo.com to report a vulnerability. Please do not open a public issue for a security problem.

We will acknowledge a report within two working days and tell you what we intend to do about it. Testing against your own Site and your own data is welcome. Testing that degrades service for other tenants, or that reaches for another tenant's data beyond proving the boundary holds, is not: tell us what you found and we will reproduce it ourselves.

Sales and design partners

Email support@writavo.com with "design partner" in the subject. The first cohort is deliberately small and deliberately spread across dissimilar niches, so tell us what you publish about and what you are trying to rank for.

Developers and agents

The API documentation is public and needs no account to read. The machine-readable surface is published at stable URLs:

The MCP server is on npm as @writavo/mcp-server and the command line client is @writavo/cli. Both are generated from the same OpenAPI specification linked above, so neither can describe an endpoint that does not exist.